Sick pet consultations in Surry Hills, NSW for timely, compassionate care

Our pets can’t tell us when they feel unwell, yet sudden vomiting, a limp or a behaviour change often leaves owners worried and searching for answers.  At Vets On Crown, we provide calm, thorough consultations for sick dogs and cats.  We take the time to listen, examine your pet from nose to tail and use the latest on‑site diagnostics to uncover the cause.

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Last updated: 1 November, 2025

A pet awaiting consultation in Surrey Hills NSW

What a sick pet consultation is and why it matters

A sick pet consultation involves gathering a detailed history, performing a hands‑on physical examination and, when needed, using tools like blood tests, urinalysis or imaging to diagnose the problem.  Early assessment often means simpler treatment and a faster recovery.  Ignoring vomiting or lethargy in a dog or weight loss in a cat can allow a minor issue – like a mild infection or dietary upset – to become severe dehydration, kidney disease or diabetes.

OUR CORE SERVICES:

  • Comprehensive history & physical exam
  • Tailored treatment plans
  • Monitoring & follow‑up

BENEFITS:

  • Early intervention saves lives
  • Comfort and peace of mind
  • Holistic care

When do we recommend consultations

SituationWhy you should use
Persistent vomiting or diarrhoeaSevere or ongoing vomiting/diarrhoea can cause dehydration and may be due to poisoning, pancreatitis or intestinal blockage.
Difficulty breathing, heavy panting or collapseRespiratory distress and collapse are emergencies; causes range from asthma and heart disease to heatstroke.
Bleeding, wounds or visible injuriesBleeding that doesn’t stop, puncture wounds or deep cuts require evaluation and pain control.
Changes in the eyesRedness, cloudiness or bulging eyes may signal glaucoma, infection or trauma.
Lethargy, weakness or loss of appetiteProlonged fatigue or refusal to eat can accompany infections, endocrine disorders or systemic illness.
Sudden lameness or inability to walkLimping, stiffness or reluctance to climb stairs may be due to injury, arthritis or spinal disease.
Excessive thirst or urinationIncreased drinking or urination suggests diabetes, kidney disease or urinary tract infection.
Changes in urinary or bowel habitsStraining, frequent trips to the litter box, constipation or blood in urine/faeces warrant immediate attention.
Loss of consciousness or seizuresCollapse, fainting or seizures are critical emergencies; call us immediately.
For cats: increased vocalisation, poor grooming or hidingUnusual meowing, greasy coat or hiding from family may indicate pain, hyperthyroidism, dental issues or anxiety.

How to prepare and what to expect

Checklist before your visit

  • Call ahead and mention all concerns
  • Nominate the primary caregiver
  • Bring samples if appropriate
  • Handle nervous pets with care
  • Avoid feeding before tests
  • Secure transport to the clinic

Visit timeline

  1. Check in and nurse triage
  2. Vet exam and consent
  3. Diagnosis (If required)
  4. Discussion of findings
  5. Treatment
  6. Follow-up

Aftercare

  • Monitor appetite, water intake and energy levels; notify us of any deterioration.
  • Follow medication instructions closely; do not stop early or alter the dose without speaking to your vet.
  • Encourage rest and provide a warm, quiet space; limit exercise until advised.
  • Watch the litter box or outdoor habits; report ongoing diarrhoea, straining or blood.
  • Contact us if your pet vomits after medication, refuses to eat or seems uncomfortable; early intervention prevents complications.

Prices and turnaround times

Prices are estimates. We will always provide an itemised treatment plan and discuss costs before proceeding. Health insurance or membership plans may help manage unexpected expenses.

Consultation TypeIncludesTypical DuraionFrom
Standard consultationPhysical exam, basic history, initial diagnostic recommendations15 to 30 min$98
Extended consultationFor multiple issues or chronic conditions, it allows extra time for discussion and procedures30 to 45 min$120
After‑hours consultationUrgent care outside normal hours; higher due to staffing and equipment15 to 30 min$200
TeleconsultVirtual assessment for minor concerns; good for triage or follow‑up15 min$98

Frequently asked questions

How do I know if it’s an emergency?

Signs such as severe difficulty breathing, uncontrolled bleeding, repeated vomiting with blood, collapse, seizures or inability to urinate are emergencies requiring immediate care. When in doubt, call us; we can advise whether your pet should come straight in or can wait until the next available appointment.

Can I treat vomiting or diarrhoea at home before seeing the vet?

Withhold food for 12 hours (water only) and then offer a bland diet such as boiled chicken and rice. If vomiting or diarrhoea persists beyond a day, there is blood, your pet becomes lethargic or refuses water, seek veterinary care immediately

What if my pet is anxious or aggressive at the vet?

Let us know when booking. We can schedule quieter times, use pheromone sprays, prescribe mild anxiolytics or arrange a house call. Bringing a favourite blanket or toy, and practising carrier or lead training at home, also helps.

Do you offer home visits or telehealth?

We can arrange home visits for clients within a short radius of Surry Hills for pets that cannot travel. We also offer teleconsults for triage, medication refills or follow‑up at a reduced fee.

Will I get an itemised estimate before treatment?

Yes.  After examining your pet and discussing necessary tests, we provide a written estimate.  For procedures or hospitalisation, we call you if costs change and obtain consent before proceeding.

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